Contact

Write to [email protected]. A person reads every message, and we usually reply within two business days.

• The email address you sign in or paid with.
• The video link or the date of the purchase.
• What went wrong, with a screenshot if you have one.

For charges, cancelled plans or refunds, see the Refund Policy first; most cases are handled automatically. Card details are processed by Stripe and never reach us.

To delete a video, your photos or your account, email us from the address on the account and we delete them within 30 days.